Privacy Policy – Contractor Service Application | BLIV Remotasks

Privacy & Data Governance

Last Updated: October 2024

At Believe Scalable ("BLIV Remotasks", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, process, and disclose your information when you use the BLIV Remotasks Contractor Service Application to offer, perform, manage, or receive local contractor and remote tasks.

By registering for, downloading, accessing, or using the BLIV Remotasks platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide transparent platform verification, task matching, and secure communication, we collect several types of information from and about our users:

Account & Identity Information Full name, phone number, email address, physical location, profile image, and password credentials.

Contractor Verification Data Government-issued ID documents, professional skill certifications, work experience, and multi-tier identity verification details.

Task & Operational Data Job postings, service category requests (e.g., plumbing, construction, deliveries, tutoring), custom quotes, and active task progress metrics.

Communications & Messaging In-app chat transcripts, support inquiries, ratings, feedback, and customer reviews.

2. How We Use Your Information

We use the collected information for the following specific service purposes:

Identity & Profile Verification: To conduct multi-step contractor verification checks to ensure diaspora safety and trust.
Task Matching & Boards: To display available service listings, facilitate open job boards, and recommend suitable contractors.
In-App Communication: To allow direct messaging, quote approvals, and active task coordination between contractors and clients.
Platform Security & Monitoring: To protect our network, detect fraudulent activities, and preserve account safety.

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We share information only under the following circumstances:

Public Contractor Profiles: Information on contractor profiles (e.g., skills, ratings, general location, and task portfolio) is visible to prospective clients browsing the platform.
Third-Party Service Providers: Trusted third-party vendors who assist in identity verification, database hosting, or technical maintenance bound by strict confidentiality.
Legal Compliance: When required by legal obligations, court orders, or governmental requests to protect legal rights and user safety.

4. Your Data Rights & Account Controls

BLIV Remotasks provides complete control over your account data and privacy settings:

Access & Correction: You can view and edit your profile details, listings, and uploaded documents directly within the dashboard.
Data Retention: We store data only as long as necessary to maintain active user accounts, comply with legal requirements, and fulfill operational goals.
Account Deletion & Data Erasure: You retain the full right to delete your account and request complete removal of your personal identity records and files from our active databases.

Questions or Privacy Requests?

If you have questions regarding this Privacy Policy or wish to exercise your account data rights, please contact our privacy and support team.

Contact Privacy Team