1. Introduction

Believe Optimise Pty Ltd Web Services ("we", "our", or "us") respects your privacy and is committed to protecting the personal data of hosts, contractors, and users of the BLIV Host Steward application. This Privacy Policy details our practices concerning information collection, usage, and protection.

2. Information We Collect

To provide property management, contractor visit tracking, asset auditing, and invoice reconciliation features, we collect:

• Account Information: Name, email address, phone number, and Team/Customer ID credentials.
• Property & Asset Data: Rental unit details, registered asset lists, condition ratings, and maintenance logs.
• Contractor Visit Records: Service checklists, uploaded photos/videos as evidence, and visit timestamps.
• Invoice Data: Invoice numbers, amounts, scanned receipt images, and category assignments.

3. How We Use Your Information

Your data is processed strictly for essential application functions, including:

• Documenting and verifying contractor service visits.
• Matching scanned invoices against recorded property visits.
• Generating dashboard analytics and receipt reconciliation reports.
• Managing user roles, team access, and permission links.

4. Data Storage and Security

We implement technical and organizational security measures to protect your visit logs, media uploads, and financial documents from unauthorized access, loss, or disclosure. All files and records are stored securely in encrypted databases.

5. User Rights & Data Deletion

Users retain full rights to access, amend, or request deletion of their personal data and uploaded content. Account management and data removal requests can be initiated directly through the application settings or by contacting support. Information may be disclosed when required by South African law (including POPIA), regional SADC regulations, or international regulatory authorities.

6. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us via the Contact Us page or email our privacy operations team.Email Support: support@believescalable.com Registered Address: 40 Hillcrest Estate, Midrand 1686, Johannesburg, South Africa Business Enquiries: sales@believescalable.com